At cleftnova.shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting or making a purchase through our website.
Information We Collect
We may collect the following types of information:
- Personal information such as your name, email address, phone number, shipping address, and billing address.
- Payment information required to complete transactions. Payment details are processed securely through trusted payment providers, and we do not store complete payment card information.
- Order history and customer service communications.
- Technical information such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies.
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Send order confirmations, shipping updates, and service-related communications.
- Improve our website, products, and customer experience.
- Detect and prevent fraudulent or unauthorized activities.
- Comply with applicable legal obligations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website performance, and enhance your shopping experience. You may adjust your browser settings to refuse cookies, although certain features of the website may not function properly.
Information Sharing
We do not sell or rent your personal information to third parties.
We may share your information only when necessary with:
- Payment processing providers.
- Shipping and logistics partners.
- Website hosting and technical service providers.
- Government authorities or legal entities when required by applicable law.
All third-party service providers are expected to protect your information appropriately.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of internet transmission is completely secure, we continuously work to maintain appropriate security measures.
Data Retention
We retain personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of eligible personal information.
- Object to or restrict certain data processing activities.
- Withdraw consent where applicable.
To exercise these rights, please contact us using the email provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their respective privacy policies.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, we will take appropriate steps to remove it.
Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version published on this website will apply.
Important Notice: Due to continuous financial losses, the merchant has decided to conduct a clearance sale at a loss. This business decision does not affect our commitment to protecting customer privacy or handling personal information responsibly.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us at:
Email: customercare@cleftnova.shop